Eric Mandell — Paid Media News

GatherUp adds AI auto-reply templates, multi-location settings, and agency tools

Reported by Eric Mandell
35
Product announcement

TLDR

GatherUp released four new features for review management, including AI-powered auto-reply templates, batch settings configuration, simplified feedback collection, and agency authorization tools.

GatherUp announced four new review management features designed to improve workflow efficiency and scalability. Auto Reply Templates let businesses upload pre-written responses for the platform's AI to match with reviews while maintaining brand voice and compliance. Push Settings enables users to configure multiple locations simultaneously from a central dashboard. Thumbs Up Rating simplifies feedback collection with a low-friction binary choice to increase participation rates. Agency Authorization allows agencies to onboard hundreds of locations at once, reducing setup overhead. The features target multi-location businesses, agencies, franchises, and specialized industries like healthcare and legal services.

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