Eric Mandell — Paid Media News

Martech vendors keep rebranding themselves—but the categories no longer reveal what their products actually do

Reported by Eric Mandell
45
Analysis

TLDR

Martech vendors repeatedly rebrand into trendy category names like "agentic DXP" that no longer correlate with what their products actually ship.

Martech examined 24 content and experience platform vendors over six years and found that category labels have become marketing noise rather than product descriptors. One vendor cycled through six identities in six years—from Jamstack to agentic DXP—while only four of 23 vendors studied kept consistent category terminology. Testing by Wynter CEO Peep Laja found that 99% of B2B software homepages claim AI, 86% claim to save time, and category leaders share 57% average messaging overlap; when 100 B2B marketing leaders were asked to match anonymized CRM value propositions to brands, they scored 1.86 out of 5. A review of Gartner's Digital Experience Platforms Magic Quadrant revealed that while 13 of 17 vendors are shipping real AI capability, only 11 of 17 had homepage labels matching their actual product—three overstated AI development and three understated it, with some vendors rushing to adopt "agentic" terminology within weeks of analyst reports despite minimal product changes.

Was this useful?
Share

Related articles

35
News

Google overhauled its Merchant Center API help documentation with a renamed page and completely rewritten content.

Tools & PlatformsTechnical SEO
28
News

Google has released Ads API v25.2, a minor update adding Performance Max draft generation, competitive benchmarks, and new bid adjustment features.

Tools & PlatformsPaid Search & Advertising
25
Product announcement

Meta launched Edits Plus, a paid subscription tier for its video editing app available standalone or bundled with Meta One Business.

Tools & PlatformsPaid Search & AdvertisingSocial Media Marketing
28
Product announcement

GatherUp announced three new features—Listings Hub for managing business data across directories, Benchmark Reports for comparing reputation metrics against competitors, and a multi-location landing page for streamlined review collection.

Tools & Platforms